This is a Request for Quotation for Consultant/Facilitator services for the Office of the Secretary of State, Talking Book and Braille Library (SOS/WL), a division of the Missouri State Library. The consultant will meet with the staff and other stakeholders to assist them in developing a comprehensive strategic plan for the Wolfner Talking Book and Braille Library.
The deadline for responding to this Request for Quotation is: 3:00p.m. CDT on April 16. All responses must be received by the deadline date and time in the Office of the Secretary of State, Attn: Sharon Fischer, Fiscal Office, Missouri Information Center, 600 W. Main Street, Jefferson City, MO 65101, (573) 751-3964, FAX: (573) 522-6289. Responses may be faxed, hand delivered, or mailed.
SOS/WL is requesting the Consultant/Facilitator services to assist in developing a strategic plan to better serve its patrons. Wolfner Library is a free library service for Missourians who are unable to use standard print materials due to a visual or physical disability. In 2011 the SOS/WL circulated 555,654 items to 9,706 active individual Missourians and 1,899 institutions. In addition, staff responded to over 21,000 inquiries by phone, letter or email, and patron visits. More information about Wolfner services is available on the website: www.sos.mo.gov/Wolfner.
1.0 Scope of Work
1.1 The SOS/WL is seeking consultant/facilitator services to assist in developing a comprehensive strategic plan. The final plan will include:
Consultants who have experience in this area should make that clear in the response to this Request for Quotation.
1.2 The SOS/WL will provide copies of existing Wolfner mission statement and goals and objectives.
The SOS/WL will provide a listing of services currently available to patrons.
All documents will be provided in electronic form by email.
The SOS/WL staff will meet with the Consultant/Facilitator on site at 600 W. Main Street, Jefferson City, MO.
2.0 General Description of Services The Consultant/Facilitator will survey stakeholders by mail and email to gather information to assist in developing a strategic plan. SOS/WL stakeholders include: Wolfner patrons; Wolfner Advisory Council; Friends of Wolfner Library; MO Council of the Blind; National Federation of the Blind, Missouri and Wolfner staff. The survey will be designed to ensure that library services and resources are in line with user needs and expectations.
The contractor will need to examine the Wolfner Library community’s growth patterns and demographics, the existing goals and objectives, as well as consider information gathered from stakeholders, to assist in determining the need for services with respect to future trends and technologies.
Sample Questions for stakeholders:
The following schedule and requirements shall apply:
4.0 Standard Contractual Language
4.2.1 The SOS/WL reserves the right to clarify any contract term in writing with the concurrence of the contractor prior to the award of the contract, and such written clarification shall govern in case of conflict with the applicable requirements stated in the RFQ or the contractor’s response. In all other matters not affected by the written clarification, if any, the RFQ shall govern. The contractor is cautioned that his/her response shall be subject to acceptance without further clarification.
4.2.2 To the extent that a provision of the contract is contrary to the Constitution or laws of this state or of the United States, the provision shall be void and unenforceable. However, the remainder of the contract shall be in full force and effect.