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patron_correspondence [2016/06/29 12:24]
ca1a [Welcome Letters]
patron_correspondence [2017/07/19 09:34] (current)
admin [Patron Manuals]
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 ===== Patron Correspondence ===== ===== Patron Correspondence =====
 ====Applicant Letters==== ====Applicant Letters====
-  * {{::new_patron_declined_service.doc|Applicant not interested in service at this time (CA1A)}}+  * {{::new_patron_declined_service.doc|Applicant not interested in service at this time, returning application (CA1A)}}
   * {{:new_patron_first_letter.doc|Applicant unreachable by phone, please contact (CA1A)}}   * {{:new_patron_first_letter.doc|Applicant unreachable by phone, please contact (CA1A)}}
   * {{::new_patron_final_letter.doc|Applicant unreachable by phone or mail, returning application (CA1A)}}   * {{::new_patron_final_letter.doc|Applicant unreachable by phone or mail, returning application (CA1A)}}
Line 20: Line 20:
   * {{::rc_player_retrieval_2014.docx|RC Player Retrieval Letter (NH1A)}}   * {{::rc_player_retrieval_2014.docx|RC Player Retrieval Letter (NH1A)}}
   * {{::welcome_letter.doc|Welcome to Digital Player (NH1A)}}   * {{::welcome_letter.doc|Welcome to Digital Player (NH1A)}}
 +  * {{ ::machine_return_sheet_yellow_rev_2017.doc |Machine Return Letter in Box (CA1A)}} 
 +  * {{::bard_flyer.doc|BARD Flyer}} & {{::bard_mobile_flyer2.doc|BARD Mobile Flyer}} (CA1A) - We put this two-sided flyer about BARD into the shipping boxes for DTBMs. \\ 
 +  * {{ :deceasedpatronmachinereturn.docx|Deceased Patron Machine Return Letter (MI1N)}}\\ 
 +  * {{ :inactivepatronmachinereturn.docx|Inactive Patron Machine Return Letter (MI1N)}}\\ 
 +  * {{ :machinereplacementreturn.docx|Machine Replacement Return Letter (MI1N)}}\\
 ====Overdue Letters==== ====Overdue Letters====
   * {{::overdue_materials_letter.docx|Overdue Materials Letter (MI1B)}}   * {{::overdue_materials_letter.docx|Overdue Materials Letter (MI1B)}}
Line 46: Line 50:
  
 ==== Email Templates ==== ==== Email Templates ====
-  * {{::nls_inquiry_email.doc|Response to NLS Inquiry}} +  * {{::nls_inquiry_email.doc|Response to NLS Inquiry (CA1A)}} 
-  * {{::bard_information.doc|Introduction to BARD}} +  * {{::bard_information.doc|Introduction to BARD (CA1A)}} 
-  * {{::bard_android.docx|BARD Mobile Android}} +  * {{::bard_android.docx|BARD Mobile Android (CA1A)}} 
-  * {{:bard_ios.docx|BARD Mobile iOS}}+  * {{:bard_ios.docx|BARD Mobile iOS (CA1A)}}
  
 ==== Patron Manuals ==== ==== Patron Manuals ====
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 [[http://www.library.ca.gov/services/btblhandbook.html|California's BTBL Service Patron Handbook]]\\ [[http://www.library.ca.gov/services/btblhandbook.html|California's BTBL Service Patron Handbook]]\\
 [[http://s1.sos.mo.gov/wolfner/publications/manual/patronmanual.asp|Wolfner Library's Patron Manual]]\\ [[http://s1.sos.mo.gov/wolfner/publications/manual/patronmanual.asp|Wolfner Library's Patron Manual]]\\
-[[http://wlbpd.aadl.org/wlbpd/request|MI1B Services Page]] +[[http://wlbpd.aadl.org/wlbpd/request|MI1B Services Page]]\\ 
 +{{ ::kypatron_guide_-_march_2017.doc |Kentucky Talking Book Library Patron Guide}}
  
  
patron_correspondence.1467217475.txt.gz · Last modified: 2016/06/29 12:24 by ca1a