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patron_correspondence [2017/02/15 13:47] ca1a [Email Templates] |
patron_correspondence [2024/12/19 12:53] (current) fl1a |
===== Patron Correspondence ===== | ===== Patron Correspondence ===== |
====Applicant Letters==== | ====Applicant Letters==== |
* {{::new_patron_declined_service.doc|Applicant not interested in service at this time (CA1A)}} | * {{::new_patron_declined_service.doc|Applicant not interested in service at this time, returning application (CA1A)}} |
* {{:new_patron_first_letter.doc|Applicant unreachable by phone, please contact (CA1A)}} | * {{:new_patron_first_letter.doc|Applicant unreachable by phone, please contact (CA1A)}} |
* {{::new_patron_final_letter.doc|Applicant unreachable by phone or mail, returning application (CA1A)}} | * {{::new_patron_final_letter.doc|Applicant unreachable by phone or mail, returning application (CA1A)}} |
* {{::rc_player_retrieval_2014.docx|RC Player Retrieval Letter (NH1A)}} | * {{::rc_player_retrieval_2014.docx|RC Player Retrieval Letter (NH1A)}} |
* {{::welcome_letter.doc|Welcome to Digital Player (NH1A)}} | * {{::welcome_letter.doc|Welcome to Digital Player (NH1A)}} |
| * {{ ::machine_return_sheet_yellow_rev_2017.doc |Machine Return Letter in Box (CA1A)}} |
| * {{::bard_flyer.doc|BARD Flyer}} & {{::bard_mobile_flyer2.doc|BARD Mobile Flyer}} (CA1A) - We put this two-sided flyer about BARD into the shipping boxes for DTBMs. \\ |
| * {{ :deceasedpatronmachinereturn.docx|Deceased Patron Machine Return Letter (MI1N)}}\\ |
| * {{ :inactivepatronmachinereturn.docx|Inactive Patron Machine Return Letter (MI1N)}}\\ |
| * {{ :machinereplacementreturn.docx|Machine Replacement Return Letter (MI1N)}}\\ |
====Overdue Letters==== | ====Overdue Letters==== |
* {{::overdue_materials_letter.docx|Overdue Materials Letter (MI1B)}} | * {{::overdue_materials_letter.docx|Overdue Materials Letter (MI1B)}} |
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==== Patron Manuals ==== | ==== Patron Manuals ==== |
| {{ ::kypatron_guide_-_march_2017.doc |Kentucky Talking Book Library Patron Guide}} |
[[http://www.library.ca.gov/services/btblhandbook.html|California's BTBL Service Patron Handbook]]\\ | |
[[http://s1.sos.mo.gov/wolfner/publications/manual/patronmanual.asp|Wolfner Library's Patron Manual]]\\ | |
[[http://wlbpd.aadl.org/wlbpd/request|MI1B Services Page]] | |
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