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Patron Correspondence
Applicant Letters
Applicant not interested in service at this time, returning application (CA1A)
Applicant unreachable by phone, please contact (CA1A)
Applicant unreachable by phone or mail, returning application (CA1A)
Applicant unreachable by phone, application incomplete (CA1A)
Welcome Letters
welcome_letter_bard_only_.docx
(MI1B)
welcome_letter_digital_books_.docx
(MI1B)
welcome_letter_large_print_.docx
(MI1B)
Welcome Letter (NH1A)
New Patron Info Sheet (CA1A)
Machine Letters
digital_retrieval_letter_generic.docx
(MI1M)
digital_retrieval_letter_inactive.docx
(MI1M)
RC Player Retrieval Letter (NH1A)
Welcome to Digital Player (NH1A)
Machine Return Letter in Box (CA1A)
BARD Flyer
&
BARD Mobile Flyer
(CA1A) - We put this two-sided flyer about BARD into the shipping boxes for DTBMs.
Deceased Patron Machine Return Letter (MI1N)
Inactive Patron Machine Return Letter (MI1N)
Machine Replacement Return Letter (MI1N)
Overdue Letters
Overdue Notices (ME1A)
Overdue Postcards (NH1A)
MOC Overdue Letter (CA1A)
Bible Overdue Letter (CA1A)
Text for KLAS overdue notices: Books (CA1A)
Text for KLAS overdue notices: Newsletter on Cartridge (CA1A)
Text for KLAS overdue notices: Descriptive Videos (CA1A)
Account Management Letters
Inactive for 12 Months Letter (CA1A)
Inactive for 12 Months Braille sub-regional patrons Letter (CA1A)
Inactive Second Warning (CA1A)
wlbpd_inactive_letter.docx
(MI1B)
Inactive Account Cancelled (CA1A)
Mailing Label Printed on Back of Letters (CA1A)
wlbpd_roi.pdf
(MI1B)
School Letter- Start of Year (NH1A)
School Letter- End of Year (NH1A)
Talking Book Topics Order Form sent to Florida or D.C. (CA1A)
Email Templates
Response to NLS Inquiry (CA1A)
Introduction to BARD (CA1A)
BARD Mobile Android (CA1A)
BARD Mobile iOS (CA1A)
Patron Manuals
Kentucky Talking Book Library Patron Guide
patron_correspondence.txt
· Last modified: 2025/05/20 14:56 by
fl1a
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