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deputy_director_for_public_services_mo1a [2012/09/28 07:54] mo1a |
deputy_director_for_public_services_mo1a [2013/04/08 15:27] (current) admin |
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| - | Job Title: | + | ===== Deputy Director for Public Services [MO1A] ===== |
| - | Department: | + | \\ |
| - | Supervisor: | + | Job Title: **Deputy Director for Public Services**\\ |
| - | Status: | + | Department: Your Library\\ |
| - | Date: | + | Supervisor: Director of Library\\ |
| + | Status: Exempt\\ | ||
| + | Date: September 2012\\ | ||
| + | \\ | ||
| + | **Definition: | ||
| - | Definition: | + | **Job Functions and General Responsibilities: |
| - | This is a professional library position with the Secretary of State’s Office with broad responsibility for public services provided by the Library. | + | |
| - | + | ||
| - | Job Functions and General Responsibilities: | + | |
| Public Services Supervision and Management | Public Services Supervision and Management | ||
| - | • Train, supervise and evaluate Reader Advisors and support staff directly related to readers’ advisory work. | + | * Train, supervise and evaluate Reader Advisors and support staff directly related to readers’ advisory work. |
| - | • Supervises Youth Services | + | |
| - | • Facilitate public services staff training and cross training. | + | |
| - | • Develop and implement procedures to improve patron services. | + | |
| - | • Maintain good relations with library patrons by resolving problems and ensuring patrons receive prompt and courteous service. | + | |
| - | • Update and maintain a public services policy and procedure manual. | + | |
| - | • Work with the National Library Service to reach, maintain, or exceed service standards. | + | |
| - | • Monitor current trends and services provided by other libraries for the blind to ensure stays abreast with current services. | + | |
| - | • Assist with planning, implementing, | + | |
| - | • Complete annual and bi-annual NLS reports and other reports as requested by the Director and State Librarian. | + | |
| - | • Work with the Director to formulate and update library policies for recommendation to the State Librarian. | + | |
| - | • Work with the Director to develop strategic public services initiatives. | + | |
| - | + | | |
| - | Keystone Library Automation System (KLAS) | + | |
| - | • KLAS administrator | + | |
| - | • Serve as primary liaison to Keystone for KLAS system updates. | + | |
| - | • Train staff in the use of various modules of KLAS. | + | |
| - | + | ||
| - | Public Education/ | + | |
| - | • Work with the Director, Special Services Librarian and other staff as appropriate to develop and implement outreach strategies. | + | |
| - | • Promote the library to library patrons, agencies, organizations, | + | |
| - | Collection Management | + | Public Education/ |
| - | • Develop | + | * Work with the Director, Special Services Librarian |
| - | • Assist | + | * Promote |
| - | Knowledge, Skills, and Abilities: | + | Collection Management\\ |
| - | • Ability to establish | + | * Develop |
| - | • Excellent written and oral communication skills | + | * Assist the Duplication department |
| - | • Ability to prepare written instructions and procedure manuals library operations | + | |
| - | • Ability to exercise initiative and independent judgment | + | |
| - | • Ability to work independently | + | |
| - | • Ability to train and supervise clerical and technical staff | + | |
| - | • Knowledge of online services, ebooks, and electronic information resources | + | |
| - | • Ability to identify and analyze needs of patrons and to plan and implement programs which respond to those needs | + | |
| - | • Ability to function effectively as a leader of or participant | + | |
| - | • Ability to travel as needed for outreach. | + | |
| - | • Possess strong working knowledge of library automation, Microsoft Office applications and other appropriate office computer applications | + | |
| - | Qualifications: | + | **Knowledge, |
| - | A Master’s degree, preferably | + | * Ability to establish and maintain effective working relationships and to work closely with patrons, staff and the public |
| + | * Excellent written | ||
| + | * Ability to prepare written instructions and procedure manuals | ||
| + | * Ability to exercise initiative and independent judgment | ||
| + | * Ability to work independently | ||
| + | * Ability to train and supervise clerical and technical staff | ||
| + | * Knowledge of online services, ebooks, and electronic information resources | ||
| + | * Ability to identify and analyze needs of patrons and to plan and implement programs which respond to those needs | ||
| + | * Ability to function effectively as a leader of or participant in work teams | ||
| + | * Ability to travel as needed for outreach | ||
| + | * Possess strong working knowledge of library automation, Microsoft Office applications and other appropriate office computer applications\\ | ||
| - | [[job_descriptions|Last Page]] | + | **Qualifications: |
| + | A Master’s degree, preferably in Library and Information Science from an ALA-accredited school, is required. Five years progressively responsible library work experience is required. Supervisory experience strongly preferred; experience in collection development and library automation is desired. | ||