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deputy_director_for_public_services_mo1a [2012/09/28 07:32] mo1a created |
deputy_director_for_public_services_mo1a [2013/04/08 15:27] admin |
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- | Job Title: | + | ===== Deputy Director for Public Services [MO1A] ===== |
+ | \\ | ||
+ | Job Title: **Deputy Director for Public Services**\\ | ||
+ | Department: Your Library\\ | ||
+ | Supervisor: Director of Library\\ | ||
+ | Status: Exempt\\ | ||
+ | Date: September 2012\\ | ||
+ | \\ | ||
+ | **Definition: | ||
- | Department: | + | **Job Functions and General Responsibilities: |
- | Status: | + | |
- | + | ||
- | Definition: | + | |
- | This is a professional library position with the Secretary of State’s Office with broad responsibility for public services provided by Wolfner Library. | + | |
- | + | ||
- | Job Functions and General Responsibilities: | + | |
Public Services Supervision and Management | Public Services Supervision and Management | ||
- | • Train, supervise and evaluate Reader Advisors and support staff directly related to readers’ advisory work. | + | * Train, supervise and evaluate Reader Advisors and support staff directly related to readers’ advisory work. |
- | • Supervises | + | |
- | • Facilitate public services staff training and cross training. | + | |
- | • Develop and implement procedures to improve patron services. | + | |
- | • Maintain good relations with library patrons by resolving problems and ensuring patrons receive prompt and courteous service. | + | |
- | • Update and maintain a public services policy and procedure manual. | + | |
- | • Work with the National Library Service to reach, maintain, or exceed service standards. | + | |
- | • Monitor current trends and services provided by other libraries for the blind and physically handicapped | + | |
- | • Assist with planning, implementing, | + | |
- | • Complete annual and bi-annual NLS reports and other reports as requested by the Director and State Librarian. | + | |
- | • Work with the Director to formulate and update library policies for recommendation to the State Librarian. | + | |
- | • Work with the Director to develop strategic public services initiatives. | + | |
- | + | | |
- | Keystone Library Automation System (KLAS) | + | |
- | • KLAS administrator | + | |
- | • Serve as primary liaison to Keystone for KLAS system updates. | + | |
- | • Train Wolfner | + | |
- | + | ||
- | Public Education/ | + | |
- | • Work with the Director, Special Services Librarian and other staff as appropriate to develop and implement outreach strategies. | + | |
- | • Promote Wolfner Library to library patrons, agencies, organizations, | + | |
- | Collection Management | + | Public Education/ |
- | • Develop | + | * Work with the Director, Special Services Librarian |
- | • Assist | + | * Promote |
- | Knowledge, Skills, and Abilities: | + | Collection Management\\ |
- | • Ability to establish | + | * Develop |
- | • Excellent written and oral communication skills | + | * Assist the Duplication department |
- | • Ability to prepare written instructions and procedure manuals library operations | + | |
- | • Ability to exercise initiative and independent judgment | + | |
- | • Ability to work independently | + | |
- | • Ability to train and supervise clerical and technical staff | + | |
- | • Knowledge of online services, ebooks, and electronic information resources | + | |
- | • Ability to identify and analyze needs of patrons and to plan and implement programs which respond to those needs | + | |
- | • Ability to function effectively as a leader of or participant | + | |
- | • Ability to travel as needed for outreach. | + | |
- | • Possess strong working knowledge of library automation, Microsoft Office applications and other appropriate office computer applications | + | |
- | Qualifications: | + | **Knowledge, |
- | A Master’s degree, preferably | + | * Ability to establish and maintain effective working relationships and to work closely with patrons, staff and the public |
+ | * Excellent written | ||
+ | * Ability to prepare written instructions and procedure manuals | ||
+ | * Ability to exercise initiative and independent judgment | ||
+ | * Ability to work independently | ||
+ | * Ability to train and supervise clerical and technical staff | ||
+ | * Knowledge of online services, ebooks, and electronic information resources | ||
+ | * Ability to identify and analyze needs of patrons and to plan and implement programs which respond to those needs | ||
+ | * Ability to function effectively as a leader of or participant in work teams | ||
+ | * Ability to travel as needed for outreach | ||
+ | * Possess strong working knowledge of library automation, Microsoft Office applications and other appropriate office computer applications\\ | ||
+ | **Qualifications: | ||
+ | A Master’s degree, preferably in Library and Information Science from an ALA-accredited school, is required. Five years progressively responsible library work experience is required. Supervisory experience strongly preferred; experience in collection development and library automation is desired. |