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conference_chairs_meeting_may_22_2013 [2013/05/28 15:35] admin created |
conference_chairs_meeting_may_22_2013 [2013/05/28 15:36] admin |
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**NLS:**\\ | **NLS:**\\ | ||
- | John Bryant: There was an issue with the current MOC system that needed discussion. NLS and the network libraries get a copy of USPS MOC mail card returns to producer; it is now scanned and sent to libraries. Bryant has 800 in his email so knows the libraries are in the same position. He suggests a change in procedure so that people aren’t put into pre-suspend but suspended immediately. The library would then handle the problem ASAP. | + | John Bryant: There was an issue with the current MOC system that needed discussion. NLS and the network libraries get a copy of USPS MOC mail card returns to producer; it is now scanned and sent to libraries. Bryant has 800 in his email so knows the libraries are in the same position. He suggests a change in procedure so that people aren’t put into pre-suspend but suspended immediately. The library would then handle the problem ASAP.\\ |
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- | | + | Debbi: They get undeliverable back all the time. Most of the time it is correct (deceased, UTF) but there are occasions when it isn’t (for example the cases of the postman noting patron is deceased or no such address and person has lived there 20 years).\\ |
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- | | + | Adam, Craig, Debbi, and Sharon: agreed that a single returned mailing card is sufficient to suspend a patron from magazines.\\ |
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+ | Michael Martys: said that many libraries have asked for a button in the MOC system that indicates they have dealt with a return card image. They could also add another button to deal with the reinstatement.\\ | ||
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+ | The question arose as to how libraries would reinstate the patron. Three scenarios were given: | ||
- If the address changes in the system then reinstatement would automatically occur. | - If the address changes in the system then reinstatement would automatically occur. | ||
- When turn off, systems remember address and automatically turns back on. | - When turn off, systems remember address and automatically turns back on. |