• Applicant not interested in service at this time, returning application (CA1A)
• Applicant unreachable by phone, please contact (CA1A)
• Applicant unreachable by phone or mail, returning application (CA1A)
• Applicant unreachable by phone, application incomplete (CA1A)

• What's Inside the Welcome Packet (MI1B)
• BARD Welcome Packet Instructions (MI1B)
• Welcome Letter (MI1B)
• Welcome Letter (NH1A)
• New Patron Info Sheet (CA1A)

• Cassette Machine Retrieval Letter (MI1M)
• Digital Machine Retrieval Letter (MI1M)
• DTBM Introduction Letter (MI1B)
• Machine Retrieval Letter (MI1B)
• RC Player Retrieval Letter (NH1A)
• Welcome to Digital Player (NH1A)
• Machine Return Letter in Box (CA1A)
• BARD Flyer & BARD Mobile Flyer (CA1A) - We put this two-sided flyer about BARD into the shipping boxes for DTBMs.
  
• Deceased Patron Machine Return Letter (MI1N)
  
• Inactive Patron Machine Return Letter (MI1N)
  
• Machine Replacement Return Letter (MI1N)
  

• Overdue Materials Letter (MI1B)
• Overdue Notices (ME1A)
• Overdue Postcards (NH1A)
• MOC Overdue Letter (CA1A)
• Bible Overdue Letter (CA1A)
• Text for KLAS overdue notices: Books (CA1A)
• Text for KLAS overdue notices: Newsletter on Cartridge (CA1A)
• Text for KLAS overdue notices: Descriptive Videos (CA1A)

• No Activity for 6 Months Letter (MI1B)
• Inactive for 12 Months Letter (CA1A)
• Inactive for 12 Months Braille sub-regional patrons Letter (CA1A)
• Inactive Second Warning (CA1A)
• Account Set to Inactive Letter (MI1B)
• Inactive Account Cancelled (CA1A)
• Mailing Label Printed on Back of Letters (CA1A)
• Contact Us Letter (MI1B)
• Release of Information Form (MI1B)
• School Letter- Start of Year (NH1A)
• School Letter- End of Year (NH1A)
• Talking Book Topics Order Form sent to Florida or D.C. (CA1A)

• Response to NLS Inquiry (CA1A)
• Introduction to BARD (CA1A)
• BARD Mobile Android (CA1A)
• BARD Mobile iOS (CA1A)

California's BTBL Service Patron Handbook
Wolfner Library's Patron Manual
MI1B Services Page
Kentucky Talking Book Library Patron Guide