===== Patron Correspondence =====
====Applicant Letters====
  * {{::new_patron_declined_service.doc|Applicant not interested in service at this time, returning application (CA1A)}}
  * {{:new_patron_first_letter.doc|Applicant unreachable by phone, please contact (CA1A)}}
  * {{::new_patron_final_letter.doc|Applicant unreachable by phone or mail, returning application (CA1A)}}
  * {{::returning_incomplete_application.doc|Applicant unreachable by phone, application incomplete (CA1A)}}

====Welcome Letters====
  * {{::what_s_inside_the_welcome_packet.docx|What's Inside the Welcome Packet (MI1B)}}
  * {{::bard_welcome_packet_instructions_current_.docx|BARD Welcome Packet Instructions (MI1B)}}
  * {{::wlbpd_welcome_letter_current_.doc|Welcome Letter (MI1B)}}
  * {{::welcomeletter_revised_2012.doc|Welcome Letter (NH1A)}}
  * {{::new_patron_info_sheet.doc|New Patron Info Sheet (CA1A)}}

====Machine Letters====
  * {{:cassette_retrieval_letter_mi1m_.doc|Cassette Machine Retrieval Letter (MI1M)}}
  * {{:digital_machine_retrieval_letter_mi1m_.doc|Digital Machine Retrieval Letter (MI1M)}}
  * {{::dtbm_letter_current_.docx|DTBM Introduction Letter (MI1B)}}
  * {{::machine_retrieval_letter_current_.doc|Machine Retrieval Letter (MI1B)}}
  * {{::rc_player_retrieval_2014.docx|RC Player Retrieval Letter (NH1A)}}
  * {{::welcome_letter.doc|Welcome to Digital Player (NH1A)}}
  * {{ ::machine_return_sheet_yellow_rev_2017.doc |Machine Return Letter in Box (CA1A)}}
  * {{::bard_flyer.doc|BARD Flyer}} & {{::bard_mobile_flyer2.doc|BARD Mobile Flyer}} (CA1A) - We put this two-sided flyer about BARD into the shipping boxes for DTBMs. \\
  * {{ :deceasedpatronmachinereturn.docx|Deceased Patron Machine Return Letter (MI1N)}}\\
  * {{ :inactivepatronmachinereturn.docx|Inactive Patron Machine Return Letter (MI1N)}}\\
  * {{ :machinereplacementreturn.docx|Machine Replacement Return Letter (MI1N)}}\\
====Overdue Letters====
  * {{::overdue_materials_letter.docx|Overdue Materials Letter (MI1B)}}
  * [[overdue_notices_me1a|Overdue Notices (ME1A)]]
  * {{::overdue_postcards_wording_2014.doc|Overdue Postcards (NH1A)}}
  * {{::moc_template.doc|MOC Overdue Letter (CA1A)}}
  * {{::bible_template.doc|Bible Overdue Letter (CA1A)}}
  * {{::book_overdue_text.docx|Text for KLAS overdue notices: Books (CA1A)}}
  * {{::newsletter_overdue_text.docx|Text for KLAS overdue notices: Newsletter on Cartridge (CA1A)}}
  * {{::dvs_overdue_text.docx|Text for KLAS overdue notices: Descriptive Videos (CA1A)}}

====Account Management Letters====
  * {{:wblpd_no_activity_for_6_months_letter.docx|No Activity for 6 Months Letter (MI1B)}}
  * {{::draft_1st_year_letter_2014.doc|Inactive for 12 Months Letter (CA1A)}}
  * {{::braille_year_letter_2014.doc|Inactive for 12 Months Braille sub-regional patrons Letter (CA1A)}}
  * {{::draft_2nd_year_letter_2014.doc|Inactive Second Warning (CA1A)}}
  * {{:wlbpd_account_set_to_inactive_letter.docx|Account Set to Inactive Letter (MI1B)}}
  * {{::draft_3rd_final_year_letter_2014.doc|Inactive Account Cancelled (CA1A)}}
  * {{::back_of_letter_mailing_label.doc|Mailing Label Printed on Back of Letters (CA1A)}}
  * {{:wlbpd_please_contact_us_letter.docx|Contact Us Letter (MI1B)}}
  * {{::wlbpd_release_of_information_form_current_.doc|Release of Information Form (MI1B)}}
  * {{::school_letter_start_of_year.doc|School Letter- Start of Year (NH1A)}}
  * {{::schools_end_of_yr_ltr.doc|School Letter- End of Year (NH1A)}}
  * {{::ca1a_template.doc|Talking Book Topics Order Form sent to Florida or D.C. (CA1A)}}

==== Email Templates ====
  * {{::nls_inquiry_email.doc|Response to NLS Inquiry (CA1A)}}
  * {{::bard_information.doc|Introduction to BARD (CA1A)}}
  * {{::bard_android.docx|BARD Mobile Android (CA1A)}}
  * {{:bard_ios.docx|BARD Mobile iOS (CA1A)}}

==== Patron Manuals ====

[[http://www.library.ca.gov/services/btblhandbook.html|California's BTBL Service Patron Handbook]]\\
[[http://s1.sos.mo.gov/wolfner/publications/manual/patronmanual.asp|Wolfner Library's Patron Manual]]\\
[[http://wlbpd.aadl.org/wlbpd/request|MI1B Services Page]]\\
{{ ::kypatron_guide_-_march_2017.doc |Kentucky Talking Book Library Patron Guide}}