===== 2015 Tri-Regional Conference, Indianapolis, IN, June 9-11 =====
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[[https://sites.google.com/site/2015nls3region/|2015 Tri-Regional Conference Website]]

**Unconference: Dynamic Conversations Fueled by 2015 Tri-Region Conference Attendees**

(An unconference is an informal gathering that creates the opportunity for peer-to-peer learning, collaboration and creativity.)

During the 2015 Tri-Region Conference conversations on a variety of topics were moderated by conference participants. Unconference attendees were welcomed to move around from table to table during the event allowing for a more fluid exchange of ideas amongst all. 
Discussion topics included:

•	Providing Quality Customer Service While Preserving Staff Resources

•	Collaborating Effectively with Outside Agencies

•	Outreach: What’s Old and What’s New, Thinking Creatively

•	The Future of NLS Network Services and Libraries

•	Collaborative Strategies for Providing Technical Assistance for Patron Technology Support

•	Change Management: How to Thrive, Not Just Survive 

•	Patron Programming: How to Develop Great Events 

•	LBPH Network Wiki How-Tos and Info

The following files are notes that were taken during the table discussions by volunteers:
{{:wiki:providing_quality_customer_service_while_preserving_staff_resources.docx|}}

{{:wiki:collaborating_effectively_with_outside_agencies.doc|}}

{{:wiki:outreach_what_s_old_and_what_s_new_thinking_creatively.doc|}}

{{:wiki:future_of_nls_network_-_services_libraries.docx|}}

{{:wiki:strategies_for_providing_technical_assistance_for_patron_technology_support.docx|}}